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As quality issues become more prominent in supply chain (SC) management, understanding the factors driving SC quality integration (SCI_Q) and quality performance has become increasingly important, shifting the focus of quality management to firms in SCs. This study aims to examine the role of SC quality leadership (SCQL) in facilitating SCI_Q and its direct and indirect relationship with quality performance.

Data on 400 Chinese manufacturing firms were collected using survey questionnaires. The hypothesised relationships between SCQL, SCI_Q and quality performance were tested using structural equation modeling in AMOS 22.0.

Empirical results show that SCQL has a positive and significant effect on quality performance and all three dimensions of SCI_Q: supplier quality integration, internal quality integration and customer quality integration. The results also show that SCI_Q mediates the relationship between SCQL and quality performance.

Executives should develop SCQL to improve SCI_Q in their SCs and ultimately improve quality performance. In particular, nurturing SQI can potentially lead to unique capabilities, relative to competitors. They should be aware of their important role in integrating and coordinating between functional units within the firm and between SC members.

This study enriches the SCM literature by identifying SCQL as a new and significant antecedent of SCI_Q in manufacturing firms. It contributes to the SC leadership literature by conceptualizing both the quality and social responsibility aspects of SC leadership, conceptualizing SCQL at the firm level and positioning SCI_Q as a mediator between SCQL and quality performance.

A number of authors have used terms such as “world‐class manufacturing”, “high performance manufacturing” and others to describe comprehensive approaches to manufacturing performance improvement. They have broken new ground by introducing the notion of broad, organization‐wide improvement approaches, involving many complex interrelationships. However, testing the associated relationships is just beginning. The WCM Project seeks to articulate the practices which are associated with world‐class manufacturing and their interrelationships. In this attempt, a number of studies have been conducted, using the comprehensive database developed for the project. Provides a detailed examination of the development and verification of the database, which contains perceptual and objective information about quality, JIT, technology, strategy, organization characteristics and human resource management practices of 42 plants in the machinery, electronics and transportation components industries. It also provides a brief overview of three of the studies conducted as part of this project, dealing with: manufacturing process innovation; the relationship between quality practices and performance; and the relationship between TQM and JIT. Each of these highlights specific practices which are related to performance, as well as relevant infrastructure characteristics.

The purpose of this paper is to propose and empirically validates a measure of the anticipation of new technologies (ANT) construct, first suggested by Hayes and Wheelwright (1984). ANT allows establishment of a sustained competitive advantage through acquiring new technologies and the capability to use them, in advance of actual need. The theoretical foundation for ANT is developed using the literature on absorptive capacity. Several elements of supply chain management are proposed as antecedents to ANT.

Perceptual survey data from 317 manufacturing plants in ten countries was used to test the hypotheses using structural equation modeling and confirmatory factor analysis.

The key supply chain antecedents of ANT are supply chain planning, internal integration and supplier integration. ANT was related to both operational and cost performance.

Potential limitations include the use of an existing database, the plant as the unit of analysis and the need to include customer integration, as well as supplier integration. The results demonstrate the competitive importance of the ANT construct and the key role that relationships with suppliers play in its development.

This research sheds new light on a construct whose roots are inherently practical. Suppliers and their extended networks are an important source of external knowledge about technology and future customer needs, thus, supply chain relationships are an important contributor to ANT.

Although the role of technology in establishing a competitive advantage has been thoroughly studied, the effectiveness of developing technologies that are expected to be important in the future has not, although this concept was first introduced almost 30 years ago. The authors use absorptive capacity to develop the role of supply chain relationships in building an organization's ANT capability, contributing to the operations strategy literature by grounding a practical construct in the theoretical literature and demonstrating its importance.

This study empirically examines the impact of quality effort orientation on the financial performance of certified Portuguese firms. The results of factor analysis revealed four quality efforts orientation factors. The results of cluster analysis revealed the existence of three distinct groups of firms with regard to quality efforts orientation and performance. The analysis of variance results revealed that firms with a quality efforts orientation focusing on the customer tends to outperform firms utilising other quality efforts orientation with regard to net profit after taxes.

As the size of the global competitive arena increases, manufacturers have been striving to find new means for achieving and sustaining a competitive advantage. Fast product innovation is a strategy which has gained popularity in recent years, particularly in Japan. Deals with two assertions: (1) fast cycle innovation will be most effective when it is pursued in conjunction with a quality strategy; and (2) there is an organizational infrastructure that provides the environment which supports the simultaneous achievement of fast cycle innovation and high quality. Using data from 42 Japanese and US plants in three industries in the US, discriminant analysis determined the key quality, organization, human resource management and JIT characteristics which separated faster product innovators from slower product innovators.

This study aims to examine the relationships between power, relationship commitment and customer integration by replicating and extending Zhao et al. (2008) in China and the USA.

This study collects data from 210 manufacturers in China and 202 manufacturers in the USA. In this study, structural equation modelling is used to analyse the data.

This study finds that normative relationship commitment is positively associated with customer integration and expert and referent power are positively associated with normative relationship commitment in China and the USA. Reward and coercive power are positively associated with instrumental relationship commitment in China, whereas referent power is negatively associated. Referent, legal legitimate and reward power are positively associated with instrumental relationship commitment in the USA, whereas expert and legitimate power are negatively associated.

This study provides empirical evidence on the distinct impacts of different bases of mediated and non-mediated power in China and the USA, contributing to the development of the power-relationship commitment theory. The findings also provide insights into where and when the theory applies. The results can provide guidelines for managers to adjust the use of power to improve relationship commitment and customer integration in China and the USA.

This research aims to examine the complementary impact of Lean Manufacturing (LM) and Green Manufacturing (GM) on operational and environmental performance.

A survey was conducted in the Zimbabwean manufacturing industry. A total of 302 valid responses were obtained and analysed using partial least square structural equation modelling (PLS-SEM).

Both LM and GM impact environmental and operational performance; however, GM's effect on operational performance is indirect through environmental performance.

This study only focusses on the Zimbabwean manufacturing industry, and the results may not readily apply to other developing countries.

The companies that have successfully implemented LM are able to implement GM more easily because of their complementary nature.

The integration of LM and GM reduces most forms of waste, causing an improved environmental and operational performance. In addition, this will improve community relations and customer satisfaction.

This research investigates the complementary nature of LM and GM on how LM and GM impact organisational performance and whether a combined Lean-Green implementation leads to better organisational performance than when LM and GM are implemented individually. The research also examines whether being environmentally compliant leads to improved organisational performance, particularly in a developing country.

Using the matching/difference perspective, the purpose of this paper is to examine the interaction fit between a set of managerial practices from manufacturing strategy (MS) and another set from technology management (TM) and the link of this fit to operational performance.

The paper applies multiple statistical methods to a database of an international sample of plants in the auto supplier sector to explore (deviation score analysis/multiple linear regression) and confirm (correlation and variance subgroup analysis) whether a matching model presents organisational disequilibrium, where states of fit are related to effectively higher performance than states of misfit.

Results from regression show that there were no states of misfit between the levels of both manufacturing practice sets/areas. This means that there are no significant differences in performance that may be tested for matching interaction. However, subgroup analysis provides greater detail on why there might not be any misfits (i.e. state of fit), by illustrating that when grouping by plant type (high/world class performer, HP, and standard performer, SP), the slight lack of significant difference in the correlation between MS and TM was in favour of HP. The implementation levels of MS‐TM found were not significantly different, showing for HP slightly higher levels for both practices (+&+) than for SP, with slightly lower values in both cases (− & −). Therefore, it seems that both groups might perform equally well, due not to interaction but to the presence of a state of MS‐TM fit alone. A state of fit such as this, known as selection or congruency, would be the reason for there being no significant matching interaction originally.

Most of the interaction fit bibliography is from the accounting perspective. Therefore, the impact of the matching interaction fit between MS and TM (as well as its impact on performance) has not been well documented theoretically, and much less, empirically, in production and operations management.

The study investigates supply chain leaders’ initiatives to support their partners in the early stages of the coronavirus disease-2019 (COVID-19) pandemic, identifying measures taken to increase supply chain resilience and their impact on the quality of supply chain relationships.

Two complementary phases are employed. First, an exploratory approach is adopted, with the method of discourse analysis being employed in the identification of the supplier crisis response strategies by S&P500’s top 30 firms. Second, two scenario-based experiments with 983 participants evaluated the impact of such strategies in two dimensions of supply chain relationships’ quality (supplier satisfaction and supplier commitment).

Phase one revealed five initiatives’ groups adopted: safety measures, innovative tools, information and knowledge sharing, supply chain finance and supply chain continuity. Phase two results indicate that supplier crisis response strategies have positive effects on both supplier satisfaction and commitment. Data also suggest that safety measures, innovative tools, and information and knowledge sharing strategies negatively impacted supplier satisfaction and commitment, when compared with strategies adopted by other buying firms competing for the same supplier. Supply chain continuity was negatively associated with both dimensions when other buying firms implemented innovative tools and information and knowledge sharing strategies with their suppliers, while supply chain finance yielded in no differences in comparison to strategies adopted by competing buying firms.

The authors offer a theoretical typology for supply chain resilience (i.e. natural and artificial), providing support for buying firms’ decisions regarding supplier crisis response strategies through the strengthening of artificial supply chain resilience to increase the likelihood of vulnerable key suppliers’ survival.